Our Unique Guarantee Among Lawn Care Companies
At Lawn Doctor, we’re committed to the very best in lawn care. We’ve worked hard to distinguish ourselves from other lawn care companies, and we do all that we can to stand by our work and our clients. That’s why we offer the Lawn Doctor guarantee, a simple, no-nonsense guarantee that covers all of our lawn care services. With the Lawn Doctor guarantee, our promise to you is straightforward: If you’re not 100% satisfied – we’ll make it right.*
Lawn Doctor’s Guarantee on Your Satisfaction
When you choose lawn care services from your local Lawn Doctor, you gain more than expert care and high-quality lawn treatments. You also gain peace of mind. Our local lawn care experts are committed to making sure our services always meet or exceed your expectations. To do so, we follow these three simple steps when delivering our lawn services:
- When designing your one-of-a-kind lawn care service plan, we’ll outline exactly what you should expect with each treatment. Our service plans are fine-tuned for every lawn and every client, allowing us to deliver exceptional results on every job.
- We deliver our services according to exacting brand standards, using high-quality materials and lawn care equipment – such as nutrient enriched fertilizers and our Turf Tamer® line of equipment – to improve the condition and resilience of your turf.
- After our team has treated your lawn, we ask that you inform us if the results fail to meet the expectations outlined during the planning phase. If you’re unsatisfied, we’ll take action to correct the problem.
How We Respond to Service Issues
In the event that that you are unsatisfied with your last treatment from Lawn Doctor, we ask that you call us and let us know as quickly as possible. Our experts will either return and reapply that application at no additional charge or refund the full cost of your last application. Please note, the determination of whether to reapply the last treatment or provide a refund will be at the discretion of the local franchisee.
In the event that that you are unsatisfied with your last treatment from Lawn Doctor, we ask that you call us and let us know as quickly as possible. Our experts will either return and reapply that application at no additional charge or refund the full cost of your last application.
Lawn Doctor is not responsible for damage that is out of its control, such as that caused by heat stress or a lawn that’s been mowed too short (which can cause brown or bare-looking spots, weakened or dead grass or a lawn more vulnerable to weeds and disease).
Your local Lawn Doctor is committed to getting your lawn services right every time. Each Lawn Doctor is locally owned and locally operated, and is committed to providing homeowners with reliable care and trustworthy service.
Choose a Better Lawn Care Company – Call Lawn Doctor Today
Ready to partner with a better lawn care company? Call Lawn Doctor today to learn more about our services, book a free estimate, and discover how our commitment to high-quality treatments and customer service sets us apart from other lawn care companies.
©2017 Lawn Doctor, Inc. All rights reserved. Offer valid at participating franchise locations and only apply to first-time customers with purchase of an annual program. Offer applicable up to 5,000 sq. ft. Offers cannot be combined with any other discounts, coupons, promotions or prior purchases. Certain restrictions apply. Not all services available in all areas. Mowing services are not offered by Lawn Doctor.
*If you are not satisfied with the results of an application, we’ll either return and reapply that application at no additional charge or refund the full cost of your last application.