Frequently Asked Questions

Common Questions From our Clients

The preferred payment options are: pre-pay for the year’s services or auto pay. Prepaying in advance saves you 3% on your total balance. Auto payments are charged to your card the day after the services are performed. You can set up an online account at or mail in a check with the envelope left on your door at the time of service, as well.
Lawn Doctor of Cache Valley has been operating out of Logan, UT since 1997. Chad Norton, owner, has lived in Northern Utah his entire life. We enjoy serving customers from North Salt Lake to Preston, ID.
Fertilizer and weed control treatment prices are determined by the square footage of your lawn. We measure each lawn individually and give you specific pricing based on how much product and time spent at the property. We can give you direct pricing over the phone by simply receiving your address and measuring it online. We are always happy to come out and do an on-site evaluation as well.
All products we use are kid and pet friendly. We do recommend to stay off the treated areas for about an hour or until the area is dry.
No. Different types of weeds continue to germinate throughout the year. Broadleaf weed control only eliminates the weeds that are present at the time of service. We spray your weeds with each lawn care service we apply to ensure your lawn is weed free!
Yes. Crabgrass is an annual weed and appears in the summer months. The best way to combat crabgrass is to apply a strong pre-emergent in the early spring. It is easy to mistake crabgrass for tall fescue in lawns. You cannot control tall fescue as this is a grass type similar to kentucky bluegrass.
Your grass roots are only as long as you water your grass. We always recommend watering less often but for longer periods of time to help lengthen them deep into the soil. You want to apply at least a ½ inch of water every time you run your sprinklers. (Typically pop-up heads take around 20 minutes to apply ½ of water while rotor heads take 40+ minutes.) Most lawns in Utah need 1 – 1½ inches of water Spring and Fall and 2 – 3 inches of water in the heat of the summer.
Mow your lawn frequently enough so that you don’t remove more than 1/3 of the leaf blade in one mow. We suggest to mow your lawn weekly or every other week – depending on what time of the growing season it is. Remember to keep your blades sharp and change directions each time you mow. When trimming, it is important not to “scalp” or trim the edges to short.
We don’t like to see clippings removed from the lawn. Clippings are vital to the growing cycle and return nutrients and organic matter to the soil. The only time we recommend bagging the clippings is when the lawn has gotten too tall between mowings.
Your lawn service program is designed to deliver nutrients, insect and weed control at optimum times throughout the season, giving you a lush, thick and green lawn. You should observe improved lawn color and browning/curling weeds within 10 to 14 days of a treatment. Some more stubborn weeds, like Morning Glory and Thistle, may take additional applications. Mowing once or twice will help the weed removal process along! If you ever have questions about your lawn after an application, feel free to call us.
Yes. Our 4 and 5 service lawn care programs are guaranteed. If you see multiple healthy weeds after 2 to 3 weeks of the original service, we’ll be happy to come and spray them again. You can always call our office and we’ll gladly visit your property in between scheduled visits to make necessary adjustments and ensure your lawn looks great.
Lawn Doctor’s patented equipment allows us to service every square inch of your lawn with a ground metered machine. No matter how slowly or quickly our Turf Tamer equipment is moving, your application will be applied evenly over the entire lawn. On average, our technicians will spend 10 to 20 minutes at your property.
The majority of the products we use need water to be activated, so rain is great! If we do see a large storm rolling in the day we have services scheduled, we will hold off and reschedule for a day where the weather will cooperate with us. Weed spray only takes 15 – 20 minutes to dry and has usually has a rain rating of 2 hours. After that, rain is actually beneficial to the treatment. If the weeds do not begin to shrivel up and die within 10 to 14 days, please call us and we’ll gladly retreat the weeds at no additional cost to you.
No. We will leave a stake in your lawn and all the service information hanging on your door if you aren’t home. We do ask that if you aren’t going to be home at the time of the service that your pets are kept inside and your gates are left unlocked.
Applications are applied every 4 to 6 weeks depending on your exact program.
Our Exterior Pest Control treatments have a residual of up to 30 days. Constant sunlight, water and rain, and foot traffic are all factors that can contribute to the break down of the barrier. We recommend spraying the exterior of your home 3 to 4 times a season to help manage insect populations around the exterior of your home.
Our basic Pest Control treatments are a great way to help keep insects out of your home. The technicians will spray the foundation of your home, around your windows and doorways, the patio/deck/porch areas, and into the eaves for waps. Yard Armour services are much more inclusive. You get all of the benefits of the spray around your home PLUS your grassy areas and landscape beds with a Yard Armour treatment to target mosquito populations.
During the summer months, a lawn can get a little “tip-burn” after a fertilizer application. We usually see this in lawns that are already stressed and additional fertilizer or weed control is added. Either way, this condition is temporary and will go away on its own.
Once a lawn has had grub or any other lawn insect, the lawn tends to always have them. Weather conditions and population of the pests varies from season to season and determines the amount of damage done each year. We see grub and webworm control as insurance on your lawn. We suggest putting down a preventative insect control before any damage is done to ensure that those bugs won’t cause dead and brown spots in the lawn come summer.